Dialog Authoritative answers enriched by ProQuest
 


Needs Assessment

Assess Clients' Needs: Analyze Results
White paper based on a presentation by Outsell, Inc. [PDF; 504kb; 17pp]


Mapping Information Flows: A Practical Guide
by Betty Jo Hibberd, Manager, Information Professional Development, and Allison Evatt, MLIS Consultant at Dialog. [PDF, 185kb]