Quantum² Framework : Quantum² Resources - Workshops : Needs Assessment

Needs Assessment

Assessing Clients' Needs: Gather and Analyze the Data

Presentation: Based on the author's book The Information Audit, a Practical Guide, this session offers all the detail necessary for the information professional to conduct an information audit of their organization.

Assessing Clients' Needs: Map the Information Flow

Presentation: A detailed view of how information flows within an organization benefits the information professional in efforts to define services, allocate resources, and create budgets. This session steps you through mapping information flows from a strategic point of view to identify the ultimate users, identify products that best serve the organization and extend IRC services into the organization.

• View a Sample Information Flow Map
• Identifying Your Current Clients Template [ZIP, 8kb]
• Strategic Infomap Example [ZIP, 16kb]